From day one of ARASCA’s inception in 2007 the company has never compromised on quality.
One of the company’s important core values has been to introduce innovative and quality products and solutions to the pre-hospital sector. ARASCA initiated and supported the public access defibrillation (PAD) programme and was the first company to introduce new product concepts like automatic external defibrillators (AEDs), stair chairs and X-Collars, albacmat and EZIO.
Other integral core values are customer satisfaction and providing the right product based on the requirements of the client. We provide value to the client in a complete cycle by understanding the client’s requirements, providing them with the right solution, giving product demonstrations and providing training on how to use the products. It doesn’t end there; the after sales and service component completes the cycle to ensure customer satisfaction.
ARASCA plays an active role in following and supporting the long-term strategies and initiatives of the region’s rulers, leaders and governments working towards a healthy and safe environment for residents. With a strong belief in corporate social responsibility, ARASCA provides on-going engagement and support to communities and charities through sponsorships, donations and events.
The team is always looking for innovative products and solutions that will help to ensure the highest potential for its clients to maximise public health and safety. ARASCA always stays up to date with international health and safety standards and works very hard with the relevant government bodies to implement these standards. As an example, ARASCA worked with the Dubai tourism department to make it mandatory by law for all the hotels to keep AEDs and first aid kits at their premises so they can assist their visitors quickly and save lives in any sudden event.
ARASCA’s commitment to uncompromising product quality stems in part from the sensitive nature of the field in which it operates. This guiding principle is harnessed by the effective processes used by the ARASCA team. To maintain this quality, medical engineers check ARASCA’s products and offer free aftersales services. The selection of suppliers and partners is based on extensive research by the top management along with the quality control department. Quality control includes checking the background and certifications and other documents provided by the suppliers for the respective products.
After a thorough and rigorous process, selected partners are added to ARASCA’s dealership profile. Since the company deals with manufactures directly, it also provides customer feedback direct to manufacturers, bringing about enhancements and improvements in a costeffective way to improve user experience and the quality of the products.
As well as being an ISO 9001-2008 certified organisation and a corporate member of Dubai Quality Group, ARASCA is a trusted partner of a very well-known global manufacturer. With a large warehouse in Dubai to ensure timely deliveries, ARASCA is the sole distributor for 16 well-known brands from all over the world.
Products from these brands cover ARASCA’s eight product categories:
- Health and safety at workplaces and industry
- Health and safety for public access support
- First responders and EMS training materials
- Evacuation and immobilisation solutions
- Ambulance, emergency, rescue and resuscitation solutions
- Military, mass crowd and EMS management
- Disaster, shelter and decontamination system solutions
- Personal health and safety care at home
If you’d like to work with the leaders of the pre-hospital sector, contact ARASCA: